Trendedge Shipping Policy
At Trendedge, we are dedicated to delivering a seamless and efficient shipping service to customers across the globe. Our commitment is to ensure that your orders reach you promptly and in perfect condition, no matter where you are located.
Shipping Areas
We take pride in offering our shipping services worldwide. Regardless of your geographical location, you can confidently place an order on our website, and we will make every effort to get your items to you as efficiently as possible.
Shipping Methods & Delivery Time
Order Processing
Once you place an order with us, our processing team swings into action. Within 1 - 3 business days, we carefully verify your payment, meticulously pick the items from our inventory, and expertly pack them for shipping. This thorough process ensures that your order is prepared accurately and securely before it heads out for delivery.
Delivery Time
After your order has been processed, you can expect it to arrive within 6 - 12 business days. It's important to note that these delivery times are estimates. Various factors, such as customs clearance procedures in your country, unexpected delays from the shipping carrier, or unforeseen events like natural disasters, can impact the actual delivery schedule. We will do our best to keep you informed if any significant delays occur.
Shipping Costs
We offer different shipping options based on your location and the value of your order:
- Australia, Canada, US (United States), and Rest Of the World:
- Free Shipping: Enjoy the convenience of free shipping when your order total reaches $60.00 or more. This is our way of rewarding your support and making your shopping experience even more enjoyable.
- Standard Delivery: For orders with a value between $0.00 and $59.99, the standard delivery cost is $10.00. This option provides a reliable and affordable way to get your items delivered.
- Expedited Delivery: If you need your order in a hurry, you can choose our expedited delivery service. Available for all orders, it comes at a cost of $20.00 and is designed to get your items to you as quickly as possible.
Please be aware that, despite our best efforts, delivery delays may occur from time to time due to circumstances beyond our control.
Tracking Your Order
As soon as your order is shipped, you'll receive a shipping confirmation email containing a unique tracking number. This tracking number is your key to monitoring the progress of your delivery. Simply visit the shipping carrier's website and enter the tracking number to get real - time updates on where your package is and when it's expected to arrive.
Delivery Issues
If you encounter any problems with your delivery, such as a lost package or damage during transit, don't worry. Contact our customer service team right away, providing your order number and as many details about the issue as possible. We will immediately collaborate with the shipping provider to investigate the situation and work towards a swift resolution, ensuring that you receive the products you ordered in the best condition.
Our goal is to provide a shipping experience that is both reliable and cost - effective, so you can shop with confidence at Trendedge.
